About the Role We're looking for an AI Automation Specialist to design, build, and maintain automation workflows that reduce manual work and integrate with our existing business systems — including CRM, WhatsApp Business, and internal tracking/reporting tools. This is a hands-on build role across multiple business units, not a research or advisory position. Responsibilities Design, build, and deploy AI-driven automation workflows to streamline business processes Integrate automation with existing CRM, business systems, and third-party applications Collaborate with cross-functional teams to identify automation opportunities and translate them into technical solutions Test, monitor, and optimize automation workflows for accuracy, reliability, and performance Document every workflow with clear technical specs and runbooks before deployment Validate all builds in a staging/test environment before deploying to live data Troubleshoot and resolve issues across automation pipelines and AI integrations Support development of chatbots, virtual assistants, or other AI-powered tools, with human review on any customer-facing deployment Stay current with advancements in AI and automation, and recommend adoption where relevant Ensure data privacy and security best practices are followed across all implementations Requirements 4-5 years of hands-on experience building automation workflows usin…