Your role Your mission is to deliver skilled on-site service that keeps our customers’ equipment performing reliably and safely. You use your expertise to repair, maintain, and support the technology they depend on. Through your work, you help customers secure the uptime and performance they need to run their operations with confidence. You join the Customer Center Service team and report into the Operations Manager. Short Description Perform service activities, including start-ups, breakdown support, troubleshooting, preventive maintenance, and repairs, ensuring the highest quality standards and timely execution. Maintain a clean, safe, and professional work environment at customer sites. Prepare and submit detailed service reports after each job, ensuring accurate documentation and timely communication with the Service Engineer. Monitor and evaluate subcontractor performance to ensure compliance with Atlas Copco quality and safety standards. Collect and maintain accurate information on the installed equipment base, customer records, and machine park database. Support technical and administrative activities related to warranty claims, service issues, and customer inquiries. Contribute to Atlas Copco's customer-centric culture by consistently delivering exceptional customer value and customer care. Develop and effectively utilize management information systems and digital servi…
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