At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. Die Position The Position As a Senior Partner Customer Care( Senior Field Service Engineer), you will play a key role in ensuring our customers' success by providing technical support and services. If you're excited by the prospect of working hands-on with ground breaking instruments and equipment while contributing to both pre and post-sales processes, this role is for you.The location is Islamabad, Pakistan. The Opportunity • You will support pre- and post-sales processes with your technical expertise and provision of services in the core lab customer area. • You drive on-site installations and handle urgent repair projects, ensuring swift resolutions. • You advise customers and colleagues on the best use and maintenance of our instruments/equipment, ensuring they have access to critical technical insights. • You implement our instruments/equipment at customer sites, providing vital training for proper use. • You provide on…