*Job Overview:* We are hiring an *Intern – Maintenance Engineer* to support our maintenance and after-sales service operations. This role is ideal for fresh graduates who are eager to develop their technical and customer-handling skills in a fast-paced environment. *Key Responsibilities:* The internship is intended to provide exposure to after-sales operations and customer service functions. The role is more accurately described as follows: The following can be the job description: 1. Gain knowledge and an overall understanding of after-sales operations within vivo, a leading smartphone brand. 2. Assist with basic customer reception, inquiry handling, and call management. 3. Support mobile phone inspection activities, including basic diagnostics, device cleaning, and screen protector application. 4. Assist in service campaigns (such as Service Days) and provide customer guidance regarding campaign activities and benefits. 5. Support floor management by engaging with customers, understanding their concerns, and either resolving simple queries or escalating them to the front desk to improve service efficiency and reduce handling time. 6. Provide support for ad hoc operational and administrative tasks as required. *Requirements:* * *Bachelor of Science in Electrical Engineering (BS Electrical Engineering)* from a recognized university. * Strong analytical and problem-solving skill…