Renewable Energy Service Manager (m/w/d) (electrical engineer)

*About the Role: Service Manager* As a Service Manager, you will be responsible for supporting Sigenergy customers during installation, maintenance and repair of devices of the Sigenergy product portfolio. Your aim is to ensure that customers can make optimum use of the products offered and are satisfied with the service. You will also be responsible for organising training events for installers and wholesale partners: * *Planning and controlling of service activities* * You plan the processes in the service area together with local colleagues and with HQ. * You support installers and wholesalers with service enquiries by telephone and e-mail. Your top priority is to provide fast and uncomplicated assistance. * If necessary, you will carry out repairs on site or support installers during initial commissioning. * *Customer care* * Customer satisfaction is crucial to the success of the company. * You communicate directly with customers, identify potential problems and solve them professionally. * *Organising training events* * You will organise and lead training sessions for employees, customers and partners both online and face-to-face. * Topics may include installation, maintenance, safety guidelines and technical aspects of storage systems and inverters. * *Monitoring and report…