*Job Title: Service Coordinator (Biomedical Engineering)* *Location: Johar Town* *Job Type: Full-Time* *Job Summary* We are seeking a highly organized and proactive Service Coordinator with a Bachelor's degree in Biomedical Engineering to join our team. The ideal candidate will have a strong understanding of the biomedical industry, excellent customer service skills, and experience coordinating service operations. This role involves managing service requests, handling customer complaints, coordinating field service activities, and maintaining accurate records using a Computerized Maintenance Management System (CMMS). *\*Key Responsibilities\** * Coordinate preventive and corrective maintenance activities for biomedical equipment. * Schedule and dispatch service engineers efficiently. * Handle customer complaints professionally and ensure timely resolution. * Maintain service records, work orders, and maintenance schedules using a CMMS. * Monitor service performance and ensure compliance with service level agreements (SLAs). * Communicate effectively with customers, vendors, and internal departments. * Prepare service reports and maintain accurate documentation. * Monitor spare parts availability and coordinate with the inventory team. * Ensure compliance with quality, safety, and regulatory requirements. * Support continuous improvement of service processes and customer satisfa…