We are looking for a motivated, enthusiastic, and customer-focused *Sales/Support Engineers *for our IT/Software Solutions focused on Small & Medium Business to join our offices in Islamabad & Peshawar. This role is ideal for fresh graduates or candidates at the beginning of their careers who have a technical background and are interested in developing expertise in customer support, technical sales, and business development. The selected candidate will receive hands-on training on our products and services while working closely with customers and internal teams to ensure excellent customer experience and business growth. *Key Responsibilities* * Develop a thorough understanding of the company's products, services, and technical solutions through continuous learning and training. * Respond to customer queries via official communication channels including phone calls, WhatsApp, email, and support portals in a timely and professional manner. * Handle customer onboarding by collecting requirements, coordinating with internal teams, and ensuring successful implementation of services. * Provide first-level product guidance and support while escalating complex technical issues to the relevant departments. * Conduct regular market visits to meet prospective and existing customers, understand their business requirements, and build strong client relationships. * Generate new business opp…